Reminder: We’ve paused some of your account features
Wednesday, May 27, 2026
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Your account features are paused |
There’s a new PayPal account that’s been created using your name. We wanted to make sure your account is owned by you and no one else. |
To keep your account and money safe, the following features are temporarily paused: |
- Send money or pay using PayPal
- Withdraw money
- Receive money
- And a few other features
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Here’s what you need to do |
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- Log in to your PayPal account.
- Go to the notification that says "Restore your account features".
- Follow the instructions and keep this info handy:
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- Photo ID
- Proof of address
- Credit card info
- Bank info
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After we’ve received all the requested info, we’ll review it and get back to you within 1 business day(s). |
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Copyright © 1999-2026 PayPal, Inc. All rights reserved. PayPal is located at 2211 N. First St., San Jose, CA 95131.
PayPal RT003174:en_US(en-US):1.2.0:7d9bb5b967795  |
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posted by Sharon Renata at 9:09 AM

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